Support & Management Service

Our support service covers unlimited support, website management and hosting with a number of features and benefits.

Support & Management Service

Our support and management service include the following features.

Response

1 Hour response time, 24/7, 365 days support.

Account

Dedicated experienced manager assigned to you and your account.

Backups

Scheduled regular backups onto multiple locations.

Site Management

Routine updates and maintenance to core, plugins and theme.

Support

Core, plugin and theme support and management.

Analytics

Analysising website traffic and generating regular reports.

Meeting

Weekly consultation and action list of work to be carried out.

Hosting Service

Our hosting service include the following features.

Traffic

Auto scaling of hosting in the event of a spike in traffic.

CDN

Website delivered to end users via a Content Delivery Network.

DDoS

Denial of Service (DDos) protection from attacks on your website.

99.9% Uptime

IP Failover across a server network to avoid downtime.

Location

Website is hosted on national based servers.

Space & Bandwidth

Unrestricted bandwidth and storage for unlimited traffic.

SSL

Full and partial website encription for data and visitor security.